Every WhatsApp answered. Even when you're under a car.
An assistant on your garage's WhatsApp. It replies in seconds, in English, Arabic, Hindi or Urdu, quotes from your price list and books the car in. You get a job card.
- Answers at 2 AM, on Fridays, and while you're busy
- Only quotes your prices. Anything unclear goes to you.
- Usually live within 2 working days. AED 799 a month, cancel any month.
The chat is an AI assistant for a fictional garage. Watch the recording, then type your own message.
Messages it handles for you
Real questions garages get every day. It answers the routine ones and books them. The tricky ones come to you with a summary.
How much for a minor service on a 2020 Land Cruiser?
Quotes your from-price, offers a slotشو سعر تعبئة غاز المكيف؟ السيارة باترول ٢٠١٨
Replies in Arabic, books itBhai brake se awaz aa rahi hai, aaj check ho sakta hai?
Replies in Roman Urdu, checks today's hoursCheck engine light is on. Can you look today?
Explains diagnostics, books a timeCan you pick up my car from Al Barsha?
Applies your pick-up rules(voice note) Salam, my AC isn't cold. Can I come at 5?
Turns the voice note into text, answers, books it(photo of a warning light) What is this?
Looks at the photo, explains, offers diagnosticsThe AC you fixed last week stopped working again.
Warranty case. Sent to you as an alert.
What you get
A job card for every booking
Name, car, problem, time, pick-up. On your phone the moment the customer confirms.
An alert when a person is needed
Complaints, warranty, insurance, discount requests. You get a two-line summary and call them back.
A weekly summary
How many messages came in, how many were answered after hours, bookings made and chats passed to you.
Your prices, your rules
Change a price or your Friday hours by sending us one message. Updated the same day.
One plan
If it books you one extra job a week, it has paid for itself.
Setup AED 1,000 one-time. The first five garages pay no setup and keep AED 799 a month for 12 months.
- Runs on your WhatsApp Business number
- Your price list, hours and pick-up rules loaded
- Setup kit: print-ready WhatsApp QR counter card and stickers, Google Maps listing tidy-up, price list in English and Arabic
- English, Arabic, Hindi and Urdu, voice notes and photos included
- Job cards, alerts and a weekly summary
- 1,000 customer chats a month included (fair use)
- First month's AED 799 back if it books fewer than four jobs in 30 days
- Cancel any month
Extra locations AED 499 a month each. WhatsApp message fees included.
Add a garage website for AED 300 a month, no setup fee: English and Arabic, your prices and hours, a WhatsApp button. See the demo site.
How setup works
- 15-minute call. Send us your price list and hours. A photo of the board is fine.
- We connect your number. About 30 minutes on a call with you to link your WhatsApp Business account.
- Go live. Customers get answers in seconds. You get the job cards.
Questions
Do I need a new number?
Usually not. We check your current WhatsApp Business number during the call and tell you the options before anything changes.
What if it says something wrong?
It only quotes from the price list you give us, always as "from" prices, and says the final price comes after inspection. Anything it is unsure about goes to you.
What about voice notes and photos?
It answers them. Voice notes are turned into text and answered in the customer's language. Photos, like a warning light or a leak, are looked at and answered with your prices and a booking. Anything it can't open, like a video, comes to you as an alert.
Can I see the conversations?
Yes. Every chat is saved and you can step in and reply yourself at any time.
Does it tell customers it's a bot?
Yes. It says it's your garage's AI assistant at the start of each conversation, and anyone who wants a person gets a call from your team.
Who is behind this?
VelaLive is run by Omnivera Digital Media, a Dubai-licensed sole establishment (DET eTrader licence 1251457).